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Contact Us!
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Services
Screen Printing
Embroidery
Promo Items
Contract Decoration
Our Story
About Us
Team FIG
Catalogs
Gallery
Custom Store
FAQ
Contact Us!
Request a Quote
Customer Satisfaction Survey
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Customer Satisfaction Survey
This is a completely anonymous survey with the option to leave an email if you would like us to follow up.
Answer all questions that apply to your most recent order and visit. Thank you!
Customer Satisfaction Survey
How long have you been a customer of our company?
I am a new customer
1 year
2-5 years
10-15 years
15-20 years
Overall how satisfied are you with our company?
Very satisfied
Somewhat
Not at all
How likely is it that you would reccomend this company to someone esle?
Very
Somewhat
Not at all
How likely are you to order from us again?
Very
Somewhat
Not at all
How responsive have we been to your questions or concerns about your order?
Very
Somewhat
Not at all
How knowledgeable was our staff about our products and your order?
Very
Somewhat
Not at all
On a scale of 1 to 10, rate your Customer Service experience.
1
2
3
4
5
6
7
8
9
10
How helpful was the art department with design?
Very helpful
Somewhat
Not at all
Were you satisfied with the design you received for you order?
Very
Somewhat
Not at all
On a scale of 1 to 10, rate your Art Department experience.
1
2
3
4
5
6
7
8
9
10
Was your order completed in a timely manner?
Yes
No
How would you rate the quality of our products on a scale of 1 to 10?
1
2
3
4
5
6
7
8
9
10
How would you rate the print quality of our products on a scale of 1 to 10?
1
2
3
4
5
6
7
8
9
10
How would you rate the embroidery quality of our products on a scale of 1 to 10?
1
2
3
4
5
6
7
8
9
10
Why did you choose our company over other competitors? (Please check all that apply)
Price
Design Quality
Print Quality
Turn Around Time
Customer Service
E-mail*
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